Custom work is anything that is above and beyond what we currently offer in our standard packages. This could be adding logos, layouts, one-of-a-kind patterns, etc. However, most often if you want a pattern that we feel could be used or introduced in our standard line up, we are happy to do so and not have you incur the hourly fee for custom. We bill custom work on an hourly rate and it varies depending on complexity of the project.

Of coarse. However you need to do so as quickly as possible. If you are dropping off your frame in person, you have until you deliver to make any changes you want. A lot of times customers make last minute changes when they drop off. If you are shipping, you need to get in contact with us right away. Reach out to us and see where we are in the process of your order. The best thing to do however is to get in contact with us before you place an order and we would be happy to help get you set up with the right set-up initially.

Yes. If you didn’t know, we also can supply you with just about any brand of aftermarket part you might be looking at from triggers to red dots. Regardless of where you buy your parts/accessories, we are happy to install them for you for free if you are getting additional work done with us. Just our little way of saying thank you for being our customer.

That is really up to you. Obviously we will need the specific part we are going to be working on. However, we love firearms just as much as the next guy so if you want to send out your full build to us, we would love to shoot some photos of it and get everything reassembled for you when we deliver it back. We love seeing a full build come together!

Not everyone has the same set of skills and background in firearms. We would be happy to disassemble your frame for you and even show you what to do or what tools you need. If you are dropping off in person, we are happy to teach/show you right then and there. If you are shipping, we would be happy to face time with you and go through it step by step if that is something you want to do. We would not feel right charging for this kind of service.

No. Because we are not an FFL 07, building a rifle is not something we are permitted to do. We would be happy to order any components you might need in order to build and assemble your own, but we cannot build one from the ground up for you. If you have any questions about this, please feel free to reach out to us.

1. In order for us to receive your firearm you need to have an order number, signed waiver/acknowledgement, and a copy of your drivers license.
2. Place a copy of your order and your drivers license in the box with your firearm and make sure everything is packaged up well for shipping.
3. You have 2 options when shipping your firearm: UPS or Fedex. By law you cannot ship a concealable firearm via USPS. You will need to ship either via 2-Day or overnight. Our suggestion is to use UPS as their daily delivery schedule is more friendly to us. Make sure that you ensure your package.
4. To make things easier, please supply a return shipping label for faster return service.
5. Make sure to track. your package and if possible, email us your tracking number along with your order number so that we can track it as well.
6. We can only ship back your firearm to the original ship from address.
7. For additional questions you can email us at [email protected]